“Customer vs Client”

Guest Blog Post by Richard Silver

In the world of being a small business, I, as a small business owner understand the importance of customer service and bringing the best for the customer and their experience. Therefore, what sets apart the definition of a customer versus a client? We toss those terms around interchangeably, but yet we don’t really take the time to dig deep and understand the differences. Instead of quoting what the dictionary has to say about the two terms, my hope is that we can have a better understanding of the terms through personal and real life experiences.

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